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CMS no longer support RMAs at the distributor level for Fitbit products returned 90 days or more after the date of purchase by the end user.
Returns from end users from day 90 are to contact dedicated Fitbit Customer Support directly for diagnosis and troubleshooting of common product issues, and to organise a repair or replacement, as applicable.
Please also find attached an example of the Fitbit simple troubleshooting guide.
Unlock 20% student discount at Fitbit with Student Beans.
Use our Fitbit student discount code at the checkout to enjoy 20% off your order.
