Where goods are able to be returned in their original and saleable condition an exchange, refund, second-purchase discount or credit note may be available. Damaged or opened products will not be permitted unless there is an issue with the product or delivery service quality. A valid sales receipt must be available for refunds or exchanges. We reserve the right to refuse refunds, exchanges, second-purchase or credit note on perishable food items under the Consumer Right Act 2015 in certain circumstances. These may include, but are not limited to ; high value orders (which we believe to be fraudulent or with the intent to cause damage to the goods purchased), international orders, orders where-by the product has been purposefully damaged.