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4 Available Student Discounts

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MUJI FAQs

FAQ

How long will my order take to arrive?

Non- Furniture: Most orders are dispatched within 5 working days. You will receive an email once your order has been dispatched. If your order is sent using Parcelforce or DPD, you will receive an email on dispatch containing tracking details for your order. Please allow up to 15 working days for your order to be delivered through Royal Mail, Parcelforce Signed For service or DPD.

How is furniture delivered?
MUJI offers a furniture delivery service within the mainland UK. The service and price depend on your location.

FAQ

Which Countries does MUJI ship to?

MUJI UK can only ship orders to certain delivery locations within Great Britain and anywhere with a postcode in the UK which covers Northern Ireland, the Channel Islands, and the Scottish Isles. Furniture Orders can only be delivered to mainland UK.

FAQ

What is MUJI's Returns Policy?

We hope you will be pleased with your purchase. Should you wish to return anything bought from us at MUJI Online UK, we will be happy to refund or exchange a product if it is in a fully resalable condition (with its original and undamaged packaging). Returns should be made within 30 days from delivery of the order. We will refund the price of the item(s) or process an exchange once it is received. If an item is faulty within the first year of purchase, we are happy to issue an exchange or refund. MUJI will cover the courier charges. This does not affect your statutory rights. To arrange a return, please contact us as soon as possible.

FAQ

Can I track my order?

Unfortunately, we are unable to provide tracking information for small orders sent via Royal Mail 1st Class. However, if your order has been sent using via Parcelforce or DPD, you will receive an email on dispatch containing tracking details for your order.

Student Beans Guarantee

Here at Student Beans, we aim to connect leading brands to our audience of over 163 million students in 50+ countries worldwide. With access to student-exclusive discounts at over 10,000 stores online and on the high street – including Gymshark, McDonald’s, Amazon Prime and many more – Student Beans unlocks more student discounts than any other student ID card. We regularly hand-test all our discount codes to ensure they’re working as they should, too, so you can be confident in using the deals and discounts you see on Student Beans.