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Groupon FAQs

FAQ

How to use your Groupon

Using your Groupon (we sometimes call this redeeming your voucher) can simply mean presenting your Groupon printed out or pulled up on the mobile app. But some types of deals require additional steps, like booking an appointment or heading to the merchant’s website to complete your order. Your Groupon’s instructions will always specify these steps.

FAQ

What is your refund policy?

To start a refund request, head to My Groupons and select See Details next to your order. Certain orders can't be canceled or returned at any time. Check the Fine Print on the deal page to see whether your deal is marked as non-refundable.

FAQ

What payment methods do you accept?

We accept major credit cards (or debit cards that can be processed as credit), Apple Pay (only on Apple devices), Google Pay, and Klarna (available from £50, only on the web). PayPal is available for selected customers only.

FAQ

What is your Groupon Goods Marketplace Return Policy?

Each Groupon Goods Marketplace merchant will list their return policy in the deal's Fine Print. If your Marketplace item is eligible for return, you'll need to contact the merchant directly.

Student Beans Guarantee

Here at Student Beans, we aim to connect leading brands to our audience of over 163 million students in 50+ countries worldwide. With access to student-exclusive discounts at over 10,000 stores online and on the high street – including Gymshark, McDonald’s, Amazon Prime and many more – Student Beans unlocks more student discounts than any other student ID card. We regularly hand-test all our discount codes to ensure they’re working as they should, too, so you can be confident in using the deals and discounts you see on Student Beans.