We strive to get your order to you as quickly as possible! Here's a breakdown of our typical shipping timeline:
• Order Processing: We typically process and ship your order within 72 business hours (excluding weekends and holidays) after you place it.
• Order Edit Window: You have a 30-minutes window after placing your order to make a change to your shipping address. Access your order dashboard to make changes using this link: EDIT ORDER DASHBOARD
Order Exceptions: Shipping Time May Vary
There are a few exceptions where your order might take a bit longer to ship:
• Custom Items: As stated on our website, personalized pieces take approximately 4-6 weeks to arrive at our warehouse.
• Pre-Order Items: Pre-ordered items can take between 4-6 weeks to ship. The exact timeframe will be indicated in the product title or description. Please note that your entire order, including non-pre-ordered items, will ship together.
We're committed to a smooth and enjoyable shopping experience. If you have any questions, please don't hesitate to reach out!
• Once shipped, you'll get a tracking number by email or SMS (depending on your preference). This lets you track your package online.
• Allow 3 business days (excluding weekends/holidays) for tracking to update.
• For delays, contact the carrier first, then us with the information they provided you.
• Custom items, pre-orders, and phone cases may take longer. We're working hard to fulfill orders quickly, but if yours is outside the standard timeframe, contact us for an update.