Princess Polly Student Discounts

We offer same-day dispatch! EXPRESS (AUSTRALIA) Order before 4pm AEST for same business day dispatch. SAME DAY DELIVERY - (SYDNEY & MELBOURNE) Order before 8am AEST for same business day delivery to eligible suburbs listed on our Shipping Policy. SAME DAY DELIVERY - (GOLD COAST, BRISBANE, SUNSHINE COAST) Order before 10am AEST for same business day delivery to eligible suburbs listed on our Shipping Policy. EXPRESS & STANDARD (INTERNATIONAL) Order before 1pm AEST for same business day dispatch.

Once the order has arrived, customers have 30 days to initiate their return here and ship the parcel back to us.

Australia based customers checking out with Express Delivery can opt to have their parcel shipped to a PO Box or Parcel Locker. International and Same Day deliveries must be shipped to a physical home or work address.

Log in to your account, locate your order and click 'track shipment’. You'll receive a shipping confirmation as soon as your order leaves our warehouse. Please note that it can take up to 24 hours to show updates within the tracking link.

By having a Princess Polly account! Simply log in and navigate to the Rewards dashboard.

Yes! E-Gift Cards can be purchased here and are valid for 3 years.

To ensure we're able to provide our speedy, same-day dispatch offer, we're unable to make any changes to an order once confirmed. Customers can initiate a return upon the arrival of their order in line with our flexible Return Policy. We offer refunds, gift cards and free instant exchanges*. *(AU Only)

At Princess Polly, we operate under a Demand Fashion business model. Meaning, we only restock when we know you’re absolutely obsessing over a product. This helps us prioritise getting the latest looks to you quickly, while avoiding overproduction and excess stock. Looking for a particular style? Check out our Back in Stock page for our restocked best-sellers, and our New Arrivals page for the latest releases! FYI, we don’t restock sale items. If you love something, add it to your wardrobe while you can.

• All major credit & debit cards - PayPal & PayPal Pay In 4 - AfterPay Pay In 4 (AU & NZ only) - AfterPay Monthly Instalments on orders over $400AUD (AU & NZ only) - Klarna (AU only) - YouPay (AU only) - NihaoPay - Apple Pay - ShopPay

• Tier earned rewards expire after 30 days - Birthday rewards expire after 3 months - Anniversary rewards expire after 14 days All discount rewards exclude sale items & gift card purchases.

Our mission is to make sustainable fashion on-trend and accessible. Head to our Lower Impact page to find our latest sustainability initiatives, plus more details on our Lower Impact materials.